外貿(mào)退貨情景對(duì)話

時(shí)間：2024-07-21 12:58:37 學(xué)人智庫(kù) 我要投稿

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外貿(mào)退貨情景對(duì)話

　　以下是外貿(mào)退貨情景對(duì)話，一起來(lái)學(xué)一學(xué)吧。

　　return of goods

　　退貨

　　a: the painwork on the body of the cars has become discolored.

　　汽車上的外漆都褪色了。

　　b: we have looked into the matter and found it was due to a chemical imbalance in the paint used in spraying the vehicles.

　　這事我們已經(jīng)調(diào)查了，發(fā)現(xiàn)噴這批車使用的油漆成分比例不當(dāng)。

　　a: i'll return the goods to you, postage and packing forward.

　　我把貨退給你們，郵費(fèi)包裝費(fèi)到付。

　　b: actually we are taking these models out of production and calling in all those that we have supplied.

　　事實(shí)上，我們已不生產(chǎn)這一型號(hào)的車了，以前供應(yīng)的車也要收回來(lái)。

　　a: that's fine. when do you think we can get the replacements?

　　那很好。你認(rèn)為什么時(shí)候換貨能到?

　　b: we have contacted our own suppliers and they said the replacements are on their way to us by express train. you should receive them within a week.

　　我們和供貨商聯(lián)系過(guò)了，他們說(shuō)換貨用直達(dá)火車運(yùn)輸，已經(jīng)發(fā)過(guò)來(lái)了了，一周內(nèi)就能收到。

　　a: this is our initial order with which you and we are far from satisfied.

　　這是我們首次向你們訂貨，結(jié)果很不令人滿意。

　　b: i apologize for the inconvenience and please permit me to point out that this kind of fault rarely occurs in our fatory. this is the first time, and i promise, it'll also be the last time. please trust me.

　　給您帶來(lái)了不便，我深感歉意。請(qǐng)?jiān)试S我指出一點(diǎn)，我們的車很少出這類問(wèn)題。這是第一次，我保證也是最后一次。請(qǐng)相信我們。

　　詞匯精學(xué)：

　　1. forward 本文中的意思是“預(yù)約的，貨的，預(yù)定的”

　　1) adj. 向前的;早的;迅速的

　　eg. the message may also have a forward and reserve routing paths.

　　消息也可以具有一個(gè)向前的和保留的路由通道。

　　adv. 向前地;向?qū)?lái)

　　eg. it is this nameless fear which blocks our efforts to move forward.

　　它是阻塞我們的努力向前地移動(dòng)的這種無(wú)名的恐懼。

　　vt. 促進(jìn);轉(zhuǎn)寄;運(yùn)送

　　eg. the hi-tech has put forward our production this year.

　　高科技促進(jìn)了我們今年生產(chǎn)的發(fā)展。