Conversation 1
會話 1
A:Can I help you,Miss?
A：小姐，需要點什么?
B:I would like to order 2 offlce-style cabinets and desk calen?dars.
B：我要訂購兩個辦公柜和兩份臺歷。
We want offlce-style cabinets in white. The catalogue number is 90-f-2356.
辦公柜要白色的產(chǎn)品編號是90-f-2356。
A:How soon do you want it?
A：你要多快送到?
B:Could you deliver it tomorrow?
B：你能不能明天送到?
A:No problem.
A：沒問題。
B:Please handle the items carefully.
B：請小心運送貨品。
A:Certainly.
A：當然。
B:We will pay by collect on delivery.
B：貨到時我們付款。
Conversation 2
會話 2
A:May I help you, Miss?
A：小姐，需要幫忙嗎?
B:Yes. I'm excited to hear about your new product.
B：是的，我很想了解你們這套新產(chǎn)品的情況。
A:OK. I'm sure you will love what this new automatic answer?ing system can do for your business.
A：好的，我相信這一套最新自動簽錄系統(tǒng)會給貴公司的 業(yè)務(wù)帶來很多好處。
B:Yes. I've heard a lot about it.
B：是這樣，我已聽說過很多有關(guān)它的介紹。
A:Watch our computer demonstration, please. You'll be con?vinced that our product is superior.(After the demonstration )
A：請看看電腦演示。你一定會相信我們的比別家的好。 (演示過后)
B:Yes. I would have to agree with you. It seems to offer more options than the others.
B：是的，我很同意你的說法�？雌饋砟銈儺a(chǎn)品的功能比別家的功能多。
But new product sometimes has a few troubles. How about yours?
但是新產(chǎn)品有時會有一些問題，你們的怎么樣?
A:Our systems are 100% trouble-free.
A：我們的系統(tǒng)是百分之百的無故障。
B:How do you ensure quality?
B：你們怎樣來保證產(chǎn)品的質(zhì)量呢?
A:Any of our new products shall go through a 1 - 3 month tes?ting period.
A：我們的任何一件新產(chǎn)品都有一至三個月的試用期。
B:Are your prices negotiable?
B：價格是否有商量的余地呢?
A:Yes, our prices are negotiable, but our quality is not.
A：有，我們的價格可以談，但我們產(chǎn)品的質(zhì)量是獨一無二的。
B:What happens if I am not satisfied with my purchases?
B：假如買了后不滿意怎么辦?
A：Your satisfaction is guaranteed, or we refund your money.
A：我們保證用戶滿意,否則我們就退款。
B：l see. But I have to discuss It over with my boss before I make a decision.
B：我知道了，但是我必須與我的老板商量之后才能做決定。
A:OK. I hope you will be in touch with me shortly.
A：好吧，我希望你們不久后就和我聯(lián)系。